I am a patient at Dental Solutions and have a dental emergency, what should I do?

You can phone our practice Monday- Friday between 9am and 11 am and leave a message with your name and phone number and we will return your call- our phone messages are checked every weekday. Outside these hours, please e mail the practice at [email protected] or [email protected]. Our e mails are also checked every day.

I’m currently having orthodontic treatment with you, what should I be doing?

Unfortunately we are not permitted to treat our orthodontic patients as this practice is closed due to Department of Health instructions. If you have a specific problem with your orthodontic treatment, please phone us Monday to Friday 9am-11am or e mail our practice at [email protected] or [email protected]. Our messages are checked daily. We will contact you, and if necessary we can organise a call or video appointment with your dentist to discuss your current treatment or any problems that you are experiencing.

I have an appointment scheduled with you in the next few weeks, what should I do?

 We are currently cancelling all of our appointments for the week ahead whilst we remain closed. We will text, e mail or phone you (subject to the contact preference you have given us)  to reschedule your appointment as soon as we have been advised by the Department of Health that we can re-open again. We will aim to see our scheduled patients for their regular check-ups as soon as we re open and will have additional appointment availability to ensure that our patients are seen as quickly as possible.

General COVID-19 FAQs

Wisdom tooth pain is another common problem which you can usually help relieve at home. We recommend you:

  • Rinse your mouth with warm saltwater as often as you can.
  • Buy some mouthwash suitable for gum problems, such as Corsodyl or Peroxyl, from your local pharmacy.
  • Take over-the-counter painkillers such as paracetamol to help ease the pain.
  • Continue to clean your wisdom teeth thoroughly, even if it's painful to do so.
  • Keep the area cold by using a cool pack or frozen vegetables wrapped in a towel.

If your wisdom tooth causes any swelling, difficulty opening your mouth or difficulty swallowing, please get in touch on 01925756565 Monday to Friday between 9am-11am or via e mail at [email protected] or [email protected].

Painful or bleeding gums are usually caused by gum disease. It can be stopped by improving your overall oral health. Make sure you clean in between your teeth with floss or interdental brushes and follow up with a thorough toothbrush clean twice a day with a fluoride toothpaste.

If you’re experiencing a sharp pain when biting down, avoid hard foods such as nuts or sweets. You should also avoid foods which require a lot of chewing such as baguettes or tough meats. Try to use the other side of your mouth instead for chewing where you can.

Take over-the-counter painkillers such as paracetamol to help relieve the pain if you need to.

Sharp pain when biting down could be caused by tooth decay, a loose filling or a crack in your tooth. It might also mean there’s damage to the pulp tissue inside your tooth, which could require treatment, such as a root canal. Please contact us on 01925 756565 Monday to Friday between 9am-11am or via e mail at [email protected] or [email protected], we will record your problem and ensure that we book you in for an appointment with us as soon as we reopen.

Please contact us if you have any kind of facial swelling either by phone Monday- Friday 9am-11am or by e mail [email protected] or [email protected]. If the swelling is minor, we may be able to prescribe you antibiotics over the phone. You can also:

  • Use a cold compress or frozen vegetables wrapped in a towel to bring down the swelling
  • Rinse your mouth with warm saltwater repeatedly until the swelling comes down
  • If the swelling extends up to the eye, along your jaw, or down your neck, we recommend that you visit your local Accident and Emergency Unit straight away.

  • Emergency dental kits can be bought at a pharmacy to patch up the tooth at home.
  • Take regular painkillers if you need them.
  • Maintain good oral hygiene to prevent any decay from occurring or existing decay getting worse.

  • Toofypegs can be used as a temporary fix to re- stick lost crowns and veneers at home.
  • Good oral hygiene and a low sugar diet will help prevent the tooth underneath from decay.

  • Consider using a fixative for loose dentures such as Fixadent.
  • Seabond denture pads may also make a denture more stable and comfortable
  • Any sharp or uneven parts of your denture can be adjusted with an emery board.
  • Leave out your denture if none of the above remedies work and your denture is too sore to wear.

  • Apply Bonjela on the area that is painful, before meals in particular
  • Maintain good oral hygiene
  • Take regular painkillers if needed
  • Rinse with saltwater to prevent infection
  • If symptoms persist, use Difflam mouthwash which can be purchased from your pharmacist.

Practice Hours

Monday: 9.00am – 8.00pm
Tuesday: 8.00am – 8.00pm
Wednesday: 9.00am – 5.30pm
Thursday: 8.00am – 5.30pm
Friday: 9.00am – 4.00pm
Saturdays by appointment only.

Get In Contact

Dental Solutions
9 Henry St,
WA13 0LS

01925 756565

[email protected]

Dentist Referrals
Referral Form

Book a free consultation

Please fill out all required fields