Sometime we will require a deposit when you book an appointment.

This will be deducted from your bill for the relevant treatment at your next visit. We understand that things sometimes come up and that you may need to make changes to your appointment. We will always be as flexible as possible with our patients – that’s why the deposit will be refunded if you subsequently cancel the appointment with more than 48 hours’ notice.

However, we reserve the right to retain your deposit in case of late cancellations (any cancellation with less than 48 hours’ notice) or fail to attend appointments. This may sound strict, but quite simply if you cancel with less than 48 hours’ notice it is very difficult for us to rebook your appointment slot or slots which means that we are unlikely to treat another patient in your place. This means that our team will not be treating any patients, but we’ll still have to pay them all and all of our running costs, so we will genuinely be significantly out of pocket, and it means that lovely patients just like you will have had to wait longer than they needed to for an appointment.

We will always try to be sensitive to personal circumstances in the event of late cancellations.

Deposit Structure

  • All new patients pay £70 deposit upon booking. This £70 is either redeemable against your exam, x-rays or further treatment and cosmetic treatment such as implants, braces, veneers and crowns etc.
  • Any new patients booking general clinical treatment under 1hr we take another deposit of £50 this will come off your treatment on the day. Basically, you’ll stay in credit until your treatment is completed.
  • Any new and existing patients needing treatment which is over 1hr long we take £150 deposit on booking. Again, this will come off your treatment on the day.
  • Any patients booking implants or treatment that is over 2hrs long we take a £300 deposit on booking which come off the treatment on the day.

Please see our cancellation policy for more information. If your appointment time becomes inconvenient for you, we are always happy to change it if you provide us with two business days (48hrs) notice. This allows us to schedule in a patient who may be in urgent need of our care.

Missed appointments and late cancellations may represent a cost or the loss of your treatment deposit if you fail to give the practice the adequate notice.

contact

Get in touch

Treatment -  Dental Solutions Treatment -  Dental Solutions

General Dentistry

A first-class dental service.

Learn More
Treatment -  Dental Solutions Treatment -  Dental Solutions

Cosmetic Dentistry

Learn the magic of a smile makeover.

Learn More
Treatment -  Dental Solutions Treatment -  Dental Solutions

Teath Straightening

Achieve a straighter smile in months.

Learn More
Treatment -  Dental Solutions Treatment -  Dental Solutions

Dental Implants

Your future smile begins with dental implants.

Learn More
Treatment -  Dental Solutions Treatment -  Dental Solutions

Facial Aesthetics

Start afresh with facial rejuvenation.

Learn More
Our Treatments

Reviews

What our patients say

Excellent
Based on 286 reviews
Mike White
Mike White
2024-01-29
The best experience. When you step through the door you are met by the friendliest receptionist,Which continues through the practice. If you want the best dental care and treatments across the board this is where you need to go.
Charlotte Bell
Charlotte Bell
2023-12-15
I came to dental solutions with severe anxiety of dentists and Lauren was so helpful, kind and patient with me. For the first time in years I've found a dentist who I feel comfortable with. Thank you
Gill S
Gill S
2023-10-27
I had a wisdom tooth extracted by Gavin after having toothache due to my tooth breaking. I was nervous as I had not had a tooth removed by injection before. Gavin was reassuring, explained the procedure fully and it was over quickly with no pain. All staff at the practice are caring, friendly and professional and I have been going for many years. I highly recommend Dental Solutions.
K.WEDGE
K.WEDGE
2023-09-06
Thank you to Gavin and team at Dental Solutions for the superb dental work done yesterday. As well as being highly professional and very good at what they do the place has a great atmosphere which makes going to the dentist a pleasure.
tracy grensinger
tracy grensinger
2023-07-02
Amazing experience. I felt in safe friendly professional hands with all the team . Thank you!
Zoe Manley
Zoe Manley
2023-06-30
Can’t speak highly enough of this practice and in particular Lauren. 2 years ago I walked in and was so nervous I cried just as the sight of the chair. Her and the staff have been so patient and understanding and have worked with me to overcome my phobia. This week I had a filling and was absolutely fine, my family couldn’t believe it. Reception staff are lovely and really accommodating too. So glad I found them, I don’t dread the dentist anymore.
David Partridge
David Partridge
2023-05-10
A really Five Star Dental Practice! Upon arrival I was greeted by their most friendly welcoming receptionists. it seems nothing is 'too much trouble' to them. Gavin is similarly very friendly and the surgery is kitted out with the most high-tech modern equipment. On my first visit Gavin examined my teeth and explained my options to me giving me his recommendation for treatment and reasons why. Their Co-ordinator prepared a detailed quote for my treatment and went through it in detail with me, ensuring I understood everything; she had plenty of time for me as a patient. From the outset I had complete confidence in entrusting them with my dental care and the final results are truly amazing. Gavin and Richard could not have been more professional and my treatment was made as painless as possible. Dental Solutions provide a truly outstanding service and I thank them for my new 'long lost' smile and renewed confidence, especially when dining out and talking with people. I can't recommend them too highly.
Carole Dodwell
Carole Dodwell
2023-05-08
A first class experience from start to finish. Despite being fearful of visiting the dentist, Gavin put me at ease with his gentle unhurried manner. I was surprised at how relaxed I actually felt undergoing treatment for a crown and the removal/replacement of front teeth veneers. Having felt self conscious about my front teeth for a long time, I decided to have my old veneers replaced. The results were amazing and far exceeded my expectations. What Gavin achieved was nothing short of a work of art, boosting my confidence tenfold. The practice itself is very welcoming, the customer service excellent and the staff are all very friendly and kind. I cannot recommend this dental practise highly enough.
Nick Halliwell
Nick Halliwell
2023-04-28
I recently needed some urgent treatment and after trying a couple of dentists in the area, dental solutions were the only dentist that agreed to see me, genuinely nobody else showed any interest in helping me. The receptionist I spoke to initially was super compassionate and understanding and did all she could to get me in asap. I saw Lauren for all of my appointments, and I’ve now had: a composite filling, root canal and emax crown and just yesterday had a wisdom tooth extracted. I don't know what Lauren does but I have had zero pain or discomfort with any treatments during and after. I'm extremely happy with the results of her work. She definitely knows her stuff and filled me with the utmost confidence whilst in the chair! I literally cant find any fault with any of the experiences I have had so far. They go the extra mile and do it with a smile. What more can you ask for?! Definitely my dentist for the foreseeable future! Thank you Lauren and everyone!
Pete Taberham
Pete Taberham
2023-04-07
Had my initial consultation with Lauren, truly professional and extremely friendly. She explained all my options in detail and following discussions opted for veneers and can't wait to see the end result.
Google Rating
4.9
Google Rating
Google Rating