29th January 2024

Samantha’s Story – Nervous Patients

I had a bad fear of dentists from experiencing different traumas throughout my adult life, to the point where I didn’t attend a dentist for years.

I had to return to a dentist after being hit in the mouth with a bottle and it killing the root and knocking my tooth out. I had many different things done, caps, root canal, different tooths made etc. and each time I would come away in tears due to how it looked. I’m a very smiley person and i had to hide it and hold back due to my confidence with how my tooth looked. I was unhappy for years.

I recently reached out to Dental Solutions and took that first step, which took a lot of courage for me, when I phoned to speak to the team I was actually shaking. Before attending my first appointment I stood outside telling myself to open the door. I felt sick. But I’m so glad I pushed myself to walk through your door.

The team on the desk greeted me with a smile and spoke politely and friendly. The dental team I seen made me feel at ease and listened to me. I was made aware of the plan of treatment and price list etc.

During my treatment each appointment got that bit easier for me, until it came to the implant being placed, I was that scared I was nearly crying on the way to the surgery. How Richard kept me calm throughout is amazing. The procedure was quicker than expected and painless.

On the day of Gavin fitting the final implant tooth, I was nervous but this time, excited nervous. After he fitted my tooth and I saw it in the mirror, I tried to hold back my tears, but for the first time in a dental room, these were tears of happiness. I could not thank him enough.

I recommend this practice to anyone who will listen! Thank you so much to every single one of you for all playing such an important role in my dental journey.

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Reviews

What our patients say

Excellent
Based on 286 reviews
Mike White
Mike White
2024-01-29
The best experience. When you step through the door you are met by the friendliest receptionist,Which continues through the practice. If you want the best dental care and treatments across the board this is where you need to go.
Charlotte Bell
Charlotte Bell
2023-12-15
I came to dental solutions with severe anxiety of dentists and Lauren was so helpful, kind and patient with me. For the first time in years I've found a dentist who I feel comfortable with. Thank you
Gill S
Gill S
2023-10-27
I had a wisdom tooth extracted by Gavin after having toothache due to my tooth breaking. I was nervous as I had not had a tooth removed by injection before. Gavin was reassuring, explained the procedure fully and it was over quickly with no pain. All staff at the practice are caring, friendly and professional and I have been going for many years. I highly recommend Dental Solutions.
K.WEDGE
K.WEDGE
2023-09-06
Thank you to Gavin and team at Dental Solutions for the superb dental work done yesterday. As well as being highly professional and very good at what they do the place has a great atmosphere which makes going to the dentist a pleasure.
tracy grensinger
tracy grensinger
2023-07-02
Amazing experience. I felt in safe friendly professional hands with all the team . Thank you!
Zoe Manley
Zoe Manley
2023-06-30
Can’t speak highly enough of this practice and in particular Lauren. 2 years ago I walked in and was so nervous I cried just as the sight of the chair. Her and the staff have been so patient and understanding and have worked with me to overcome my phobia. This week I had a filling and was absolutely fine, my family couldn’t believe it. Reception staff are lovely and really accommodating too. So glad I found them, I don’t dread the dentist anymore.
David Partridge
David Partridge
2023-05-10
A really Five Star Dental Practice! Upon arrival I was greeted by their most friendly welcoming receptionists. it seems nothing is 'too much trouble' to them. Gavin is similarly very friendly and the surgery is kitted out with the most high-tech modern equipment. On my first visit Gavin examined my teeth and explained my options to me giving me his recommendation for treatment and reasons why. Their Co-ordinator prepared a detailed quote for my treatment and went through it in detail with me, ensuring I understood everything; she had plenty of time for me as a patient. From the outset I had complete confidence in entrusting them with my dental care and the final results are truly amazing. Gavin and Richard could not have been more professional and my treatment was made as painless as possible. Dental Solutions provide a truly outstanding service and I thank them for my new 'long lost' smile and renewed confidence, especially when dining out and talking with people. I can't recommend them too highly.
Carole Dodwell
Carole Dodwell
2023-05-08
A first class experience from start to finish. Despite being fearful of visiting the dentist, Gavin put me at ease with his gentle unhurried manner. I was surprised at how relaxed I actually felt undergoing treatment for a crown and the removal/replacement of front teeth veneers. Having felt self conscious about my front teeth for a long time, I decided to have my old veneers replaced. The results were amazing and far exceeded my expectations. What Gavin achieved was nothing short of a work of art, boosting my confidence tenfold. The practice itself is very welcoming, the customer service excellent and the staff are all very friendly and kind. I cannot recommend this dental practise highly enough.
Nick Halliwell
Nick Halliwell
2023-04-28
I recently needed some urgent treatment and after trying a couple of dentists in the area, dental solutions were the only dentist that agreed to see me, genuinely nobody else showed any interest in helping me. The receptionist I spoke to initially was super compassionate and understanding and did all she could to get me in asap. I saw Lauren for all of my appointments, and I’ve now had: a composite filling, root canal and emax crown and just yesterday had a wisdom tooth extracted. I don't know what Lauren does but I have had zero pain or discomfort with any treatments during and after. I'm extremely happy with the results of her work. She definitely knows her stuff and filled me with the utmost confidence whilst in the chair! I literally cant find any fault with any of the experiences I have had so far. They go the extra mile and do it with a smile. What more can you ask for?! Definitely my dentist for the foreseeable future! Thank you Lauren and everyone!
Pete Taberham
Pete Taberham
2023-04-07
Had my initial consultation with Lauren, truly professional and extremely friendly. She explained all my options in detail and following discussions opted for veneers and can't wait to see the end result.
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